How we win

We protect the personal information of our employees, candidates, suppliers and customers.

Why we put values first

Johnson Controls needs to collect, store, use and share personal information to help us run our business. We need this personal information for many different purposes, including our business relationships with customers and suppliers, administering employee benefits and complying with legal requirements. Johnson Controls respects a person’s right to privacy. In the wrong hands, personal information could be used to identify individuals, steal identities or commit fraud. As one team, we look out for one another—in the workplace and online.

Interiors of a data server room with graphics of the earth
A finger tapping a lock icon

What winning looks like

We protect personal information by:

  • Collecting, processing and using personal information only for legitimate business purposes and only collecting the amount needed for that purpose
  • Being open and clear about why and how personal information is collected, processed and used
  • Never sharing more personal information than is needed, or sharing it with anyone who does not have a business need to know
  • Protecting personal information we control and securely disposing of it when no longer needed for the original purpose
  • Following all applicable privacy laws and our Privacy Policy

A man and woman focused on a laptop screen, engaged in a shared activity.

Our employees working in the United States and its territories have the right to discuss wages, hours of work, other terms and conditions of employment, personal information, and/or employment information with their co-workers and third parties, including government agencies, unions, and the media.

Our employees working outside of the United States and its territories must follow  laws and regulations in the locations where they work concerning the sharing of the terms and conditions of their employment, personal information, and/or employment information —where local law authorizes employees to share this information, they are free to do so; where local law requires this information to be kept confidential, employees should not share this information. 

Think first


A friend on my team recently had a baby. Our team leader wants to send her flowers on the Company’s behalf, which I think is a nice idea. Since he knows that the two of us are friends and live close to each other, he asked me for my friend’s home address. I feel uncomfortable giving him the address without first asking my friend’s permission. But I don’t want to spoil the surprise so what should I do?


We take the protection of personal information very seriously, whether it belongs to employees, customers or other business partners. We all have a responsibility to protect it and only allow it to be used for proper purposes and by people who are authorized to use it. Allowing personal data to get into the wrong hands can have devastating consequences, potentially facilitating identity theft and other crimes. Tell your team leader that you would prefer that he make the arrangements in consultation with your team’s HR partner.